| 1. Consultation The first step in the Karcher Group process is for one of our technical engineers to visit your site and learn exactly what capabilities you're interested in adding. This engineer will listen to all of your ideas and requirements, and then examine the location to determine the best way to achieve your goals. |
| 2. Design & Proposal Next, one of our in-house audio/visual designers will create a product list and a technical drawing explaining how your system will work. Someone from our sales team will put together a pricing proposal based on the included products, the engineering behind the project, and the installation.
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3. Installation Every installation done by Karcher Group is a completely custom job. You will have a dedicated project manager assigned to your site who will manage the installation from the arrival of each piece of equipment to the very last finishing touches. Our CTS (Certified Technology Specialist) installation technicians will integrate all of your new technology with the greatest respect for their surroundings and the significance of the building. Special techniques are employed such as the retention of original color schemes through the painting of projection screen frames and the use of hide-away control panels. |
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4. Service While we hope you'll never have a problem, we do offer yearly maintenance plans to keep your investment safe and your piece of mind sound. Should you ever have an issue with your system, we're only a phone call away. We'll send one of our technicians to your site to provide a diagnosis and a solution right away.
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